Pickle Logo
    job banner
    Viz.ai
    Posted about 2 years ago

    Technical Support Specialist

    $64,000 - $85,000 per year

    Job Description

    About Viz.ai

    Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care, covering more than 220 million lives across 1,500+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.aiยฎ One is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies. For more information visit viz.ai.

    The Role:

    As a Technical Support Specialist, you'll be the first responder for external customers, tackling technical issues via phone, email, and text. Your responsibilities include logging and managing support cases, swiftly responding to monitored alerts, and collaborating with internal teams to coordinate resolutions. Beyond issue resolution, you'll contribute to continuous improvement by identifying recurring problems and seeking customer feedback. With proven experience, strong problem-solving ...

    The Real Dill โ˜˜๏ธ

    Even at surface level, the ability to use AI to detect cardiac issues as early as possible has enormous implications for patient care - heart disease is the leading cause of death for men, women, and people of most racial and ethnic groups in the United State, and one person dies every 33 seconds in the United States from cardiovascular disease according to the Centers for Disease Control and Prevenetion (CDC). But, when you dig deeper, the opportunities continue to grow - what if, in addition to detection, you could identify which patients would be most responsive to specific treatments? Or, what if we could design totally new treatments that work earlier, faster, and longer? Viz.ai is operating in a huge opportunity space - and Big Pharma is noticing, along with the wider HealthTech, BioTech, and clinical communities. (November 2023)

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Viz.ai

    AI-powered care coordination solution to analyze medical imaging data to accelerate diagnosis and treatment.

    ๐Ÿš€

    MissionTo increase access to life-saving treatments.

    ๐ŸŒŸ

    Wow FactorFDA De Novo approval for AI-enabled heart disease detection

    Company benefits

    • ๐Ÿฆท Dental
    • ๐Ÿ‘€ Vision
    • ๐Ÿฆ 401K/retirement
    • ๐Ÿ›Ÿ HSA (Health Savings Account)
    • ๐Ÿ“• Learning and development allowance
    • ๐Ÿฃ Maternity/paternity leave
    • ๐Ÿ” Health insurance
    • ๐Ÿ’ฐ Life insurance

    Pickle is not affiliated with listed companies unless otherwise noted.

    The job search that fits your personality

    Personalized matches for clinicians, for the coolest jobs in the clinic or beyond

    side blog shape