Job Description
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Technical Support Specialist to provide exceptional technical support to our end-users, ensuring seamless operations and user satisfaction. In this role, you will be pivotal in maintaining our IT infrastructure, resolving hardware and software issues, and supporting our team with their technological needs. Your contributions will directly impact the efficiency and productivity of our team, fostering an environment where everyone can perform at their best.
This is a 6-month contract position.
Responsibilities
- Provide technical support to end-users, including troubleshooting hardware and software issues on PC and MAC platforms.
- Document all support call solutions, actions taken, and incorporate that data into the knowledge base as necessary.
- Administer and maintain end user accounts, permissions, access rights, password resets.
- Learn appropriate software and hardware that are used and supported ...
The Real Dill ☘️
WHOOP is almost Facebook-esque in it's origin story - a group of Harvard friends going all-in on a potentially revolutionary idea. In WHOOP's case, that idea was wearables (and, intrinsically, the data generated by users using these wearables). By focusing hard on the potential gains surrounding human performance, its garnered endorsements from kingpins of the sports world like LeBron James, Michel Phelps, Rory McIlroy, and Patrick Mahomes and has been approved as a "fitness wearable" by sports leagues like the MLB, NFL, PGA Tour, and Crossfit. The result: a startup success story with a valuation well into the billions, backed by investment powerhouses such as SoftBank's Vision Fund. (September 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About WHOOP
Wearables (fitness tracker) and analytics company helping users improve their health and performance
MissionTo unlock human performance.
Wow FactorWHOOP's collaborative approach extends beyond individuals to include teams and organizations, revolutionizing how athletes, coaches, and healthcare professionals optimize training regimens, prevent injuries, and enhance overall performance through data-driven insights and collective feedback
Company benefits
- 🐣 Maternity/paternity leave
Pickle is not affiliated with listed companies unless otherwise noted.
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