Job Description
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking an Operations Manager for our Overnights team with a passion for leadership and to support our Membership Services Representatives (MSRs). Our Membership Services team is made up of dedicated professionals who are passionate about helping our member community and skilled at uncovering the root causes of member issues.
This leadership role supports our Membership Services teams in Ireland and the U.S., who handle inquiries related to the app, hardware, data insights, and membership or billing issues. We’re seeking a highly motivated leader with a passion for delivering exceptional member experiences and inspiring others to do the same. The ideal candidate will bring a strong coaching mindset, a proven ability to develop high-performing teams, and a drive to lead with empathy and accountability.
Reporting to the ...
The Real Dill ☘️
WHOOP is almost Facebook-esque in it's origin story - a group of Harvard friends going all-in on a potentially revolutionary idea. In WHOOP's case, that idea was wearables (and, intrinsically, the data generated by users using these wearables). By focusing hard on the potential gains surrounding human performance, its garnered endorsements from kingpins of the sports world like LeBron James, Michel Phelps, Rory McIlroy, and Patrick Mahomes and has been approved as a "fitness wearable" by sports leagues like the MLB, NFL, PGA Tour, and Crossfit. The result: a startup success story with a valuation well into the billions, backed by investment powerhouses such as SoftBank's Vision Fund. (September 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About WHOOP
Wearables (fitness tracker) and analytics company helping users improve their health and performance
MissionTo unlock human performance.
Wow FactorWHOOP's collaborative approach extends beyond individuals to include teams and organizations, revolutionizing how athletes, coaches, and healthcare professionals optimize training regimens, prevent injuries, and enhance overall performance through data-driven insights and collective feedback
Company benefits
- 🐣 Maternity/paternity leave
Pickle is not affiliated with listed companies unless otherwise noted.
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