Job Description
At WHOOP, we’re on a mission to unlock human potential by providing cutting-edge health and performance insights. Our innovative wearable technology and data-driven insights empower members to achieve their best every day.
We are seeking a dynamic and experienced Senior Operations Manager to lead, develop, and inspire a team of Operations Managers and Team Managers. You will drive the performance of the Membership Services Delivery Team, ensuring member satisfaction, operational excellence, and scalability working closely with cross functional teams & Membership Services Director to ensure your team has the tools they need to succeed.
This role is Hybrid Based in our Limerick office with 1 remote day per week & requires a strategic leader with a passion for delivering exceptional member experiences and building high-performing teams.
RESPONSIBILITIES:
- Manage, develop, and motivate Operations Managers and Team Managers to ensure consistent delivery of high performance.
- Conduct regular shadowing sessions to ensure quality and efficiency, while identifying training needs and ...
The Real Dill ☘️
WHOOP is almost Facebook-esque in it's origin story - a group of Harvard friends going all-in on a potentially revolutionary idea. In WHOOP's case, that idea was wearables (and, intrinsically, the data generated by users using these wearables). By focusing hard on the potential gains surrounding human performance, its garnered endorsements from kingpins of the sports world like LeBron James, Michel Phelps, Rory McIlroy, and Patrick Mahomes and has been approved as a "fitness wearable" by sports leagues like the MLB, NFL, PGA Tour, and Crossfit. The result: a startup success story with a valuation well into the billions, backed by investment powerhouses such as SoftBank's Vision Fund. (September 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About WHOOP
Wearables (fitness tracker) and analytics company helping users improve their health and performance
MissionTo unlock human performance.
Wow FactorWHOOP's collaborative approach extends beyond individuals to include teams and organizations, revolutionizing how athletes, coaches, and healthcare professionals optimize training regimens, prevent injuries, and enhance overall performance through data-driven insights and collective feedback
Company benefits
- 🐣 Maternity/paternity leave
Pickle is not affiliated with listed companies unless otherwise noted.
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