Our Marketing Team is a group of strategic problem-solvers working to drive growth and retention via engagement with our prospects, members, providers and brokers. Come join us in our mission to improve every life - serving the senior communities and fixing healthcare for those who need it most.

As a Senior Associate, Member Communications, you will be responsible for working with operations, growth, compliance, STARs, and clinical to plan and execute our member communications strategy. You'll work across multiple teams to ensure the strategy is consistent and well represented. You will work with growth leadership to map out customer journeys to understand member interactions and optimize communication strategies. Lastly, you will own the member communications calendar, outlining all touch points and aligning internal teams on plans and messaging.

As a Senior Associate, Member Communications, you will:

• Own the member communications lifecycle, ensuring consistent, effective messaging and meaningful timing to maximize engagement with our demographic.
• Manage the internal creative ...