Clover is reinventing health insurance by working to keep people healthier.

Our care management programs are designed to improve care and outcomes for our most medically complex members. Clover wants to take accountability for every member’s healthcare journey and provide high-quality personalized care that is consistent with our members’ values and preferences.

The Community Service Coordinator will provide administrative support to Clover’s telephone care coordination team composed of RN Care Managers and assist members with access to resources available in their community.  

As a Community Service Coordinator you will:

• Provide coordination assistance for ongoing and new clinical initiatives (e.g. medication adherence, readmission prevention) that has overlap/hand-off between the Nurse Practitioners and RN Care Managers.
• Assist RN Care Managers with non-clinical follow-up tasks or care coordination (i.e. assisting with setting up transportation, contacting provider offices to confirm fax is received, contacting pharmacy to ensure refill was submitted, etc.).
• Provide admin support to clinicians (i.e. faxing, scanning, mailing information, etc.)
• Assist members with filling out ...