The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers.

The Program Associate, Clover Care Services (CCS), will support the Dialysis Care Management (DCM) Program, ensuring comprehensive care for Clover Health members with ESRD receiving dialysis. This role focuses on member outreach, care coordination, transportation assistance, appointment management, and addressing non-adherence to improve health outcomes and member satisfaction. This is a hybrid role, working from home with the expectation of conducting field visits weekly.

As a Program Association, CCS, you will:

• Initiate outreach to newly identified and existing targeted Clover Medicare Advantage (MA) plan members.
• Introduce the DCM program, explain benefits and conduct needs assessments.
• Collaborate with members ...