We are seeking a Patient Engagement Specialist to join our team. You will play a key role in connecting insurance plan members with vital healthcare services. Using outbound calls, texts, and emails, you will engage patients to schedule telehealth appointments for wellness visits, including adult, postpartum, and pediatric care. The goal is to bridge gaps in care, ensuring patients utilize the resources available through their insurance coverage.

How you will make an impact

• Conduct outreach to patients in Ohio, Georgia, and Indiana, encouraging them to schedule wellness visits through telehealth.
• Assist with scheduling appointments with healthcare providers, especially for underserved or migrant populations.
• Educate patients on the benefits of their insurance coverage, promoting overall health and well-being for adults, mothers, and children.
• Handle multiple outreach campaigns via phone, email, and text, with flexibility for inbound communication.
• Manage inbound patient inquiries and maintain inbox communication, ensuring timely responses.
• Work full-time, with the flexibility to accommodate Eastern Time Zone schedules and potential ...