Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member’s experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process.

Per Diem- Beverly Hills mainly but may pick up shifts in Santa Monica and Manhattan Beach as well

Specifically, your duties will include:

• Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service.
• Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation.
• Conducting temperature checks and COVID screening questions.
• Entering membership leads and patient demographics into Salesforce
• Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate.
• Addressing any member questions or concerns in a timely manner and escalating ...